Help

Support

We're here to help you get the most out of Lodestone.

Contact Us

If you have questions, feedback, or need help with your account, reach out to us at:

[email protected]

We aim to respond to all inquiries within 24 hours.

Common Topics

  • Account issues: Password resets, login problems, or account deletion requests.
  • Trip planning: Help with creating trips, managing routes, or using weather forecasts.
  • Gear management: Questions about gear cataloging, loadouts, or weight tracking.
  • Groups & social: Help with group management, invitations, or messaging.
  • Data & privacy: Exporting your data, privacy settings, or GDPR requests.

Legal

For more information about how we handle your data and the rules governing use of our platform, see our Privacy Policy and Terms of Service.